Your privacy is important to us. This privacy statement explains:
What personal data is collected by the owner of this web site or provided by you, through our interactions with you and your use of our web site (), apps and software
How your personal data will be used, where it is held, how long it will be kept and your rights.
Definitions and interpretation
In this privacy, the following definitions are used:
Data controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.
Data processor in relation to personal data, means any person (other than an employee of the data controller) who processes the data on behalf of the data controller.
"You", "your" or "data subject" means:
- Visitors to our website
- Subscribers to any service we offer through our site
- Users of our applications
- Prospective or existing clients corresponding with us by phone, e-mail or otherwise
Data controller , "we"
Go Travel Un Limited, its subsidiaries and its data processors;
Personal data means any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.
This definition provides for a wide range of personal identifiers to constitute personal data, including name, identification number, location data or online identifier, reflecting changes in technology and the way organizations collect information about people. The definition incorporates, where applicable, the definitions provided in General Data Protection Regulation.
Who we are (Identity of the data controller)
Go Travel Un Limited, a Hong Kong Corporation, number 1658681, having its registered office at Suite 1504, 15/F, Chinachem Tower, 34-37 Connaught Rd Central, Hong Kong doing business as Travelpayouts, its subsidiaries and its data processors collectively referred to as Travelpayouts), who operate a number of web sites allowing you to search for airline tickets, hotel rooms, travel insurance and car rentals.
Personal data we may collect from you
We may collect and process the following data and personal information about you:
Personal Data you provide us voluntarily
We collect the information provided by you to operate effectively and provide you the best experiences with our Website, products and services. You provide some of this information voluntarily, this includes information you provide if you subscribe to our newsletter, register to use the App, download or register the App, enter into any transaction on the App or the Website, send us a query or feedback, purchase goods via the Website, participate in discussion boards or other social media functions on our site, promotion or survey, or when you report a problem with our Website.
This information may include your:
Travel destination, travel dates, class and number of passengers, how many people will accompany you, your children ages.
WHAT INFORMATION WE DON’T COLLECT ABOUT YOU ?
Personally identifiable information
We don’t need and hence don’t collect any of the following information about you: your name, age, email address (unless you subscribed to our email list or created an account on our web site), phone number, passport details, home address, etc.
Most information in our systems is non-personally identifiable, which means that even we can’t match specific records to specific individuals, unless they signed up for an account. In this case, we treat this information with utmost respect and care.
Order and payment information
Because you pay to an airline, hotel or travel agency directly, we have no visibility of your order information, including, but not limited to: specific ticket bought, price paid, credit card number, etc.
We do not offer any products or services for purchase by children. If you are under 16, you may use our Website only with the involvement of your holder of parental responsibility. We do not knowingly collect personal information from children below 16 without the consent of the child's holder of parental responsibility.